Shipping and Handling Information
METHOD OF SHIPMENT
- We typically ship USPS Priority Mail or First Class. If no one is home during business hours, we can ship to an alternate address. If you only have a P.O.
We ship via USPS Express Mail, USPS Priority Mail or USPS First Class Mail (for orders up to 4 lbs / 1.8 kilos). Email for quote on shipping rates.
USPS Priority Mail - This is the least expensive insured air service and what we typically recommend. Allow 1-2 weeks from time of shipment.
USPS First Class Mail - This is the least expensive international mailing option, and is only available for smaller orders (up to 4 lbs / 1.8 kilos). Ships uninsured, allow 1-3 weeks from time of shipment.
USPS EXPRESS MAIL - This service is fastest but most expensive - costs more than Priority Mail.
By GROUND - USA: USPS Priority Mail shipping rates in the U.S. are calculated based on the weight,value of shipments and "dimensional weight", which is based on volume. These rates are calculated in the shopping cart.
For International orders, volumetric size of the package and "dimensional weight" is more critical. Therefore, we calculate rates for each individual order. Insurance charges are added for all INTERNATIONAL orders. Please call or email with the items you wish to order and we will quote the shipping charges.
Duties - International
These charges are NOT included in the shipping charges. They vary greatly and are levied by the individual country where the package is received (not by us), so we can not tell you in advance what these charges will be. You will be charged for all shipping charges for any packages refused or refunded.
DELIVERY TIME - USA
Most orders are shipped within 2 to 3 business days if the product(s) are in stock. If any items are out of stock, we will notify you of the expected delay. Please allow additional time for custom made products (such as Composite Clubs or Custom Torches). USPS Priority Mail delivers in 2-4 business days.
FOR ONLINE ORDERS:
If you need to receive your package by a specific date, please indicate this in the comments section of the online order form.